Frequently Asked Questions

Any sub can show up for a single job. A trade partner invests in understanding your business. Over time, our crews learn your quality standards, your project managers' communication preferences, and the way your projects flow. That institutional knowledge means less ramp-up time on new projects, fewer misunderstandings, and increasingly efficient execution. You also get priority scheduling, streamlined estimating, and a partner who is accountable to the relationship—not just the current invoice. The difference between a subcontractor and a trade partner is the difference between a transaction and a relationship.

Yes. We recognize that strong partnerships create value in multiple directions. Established trade partners who refer other GCs or project opportunities to TGA Install are eligible for our referral program. Details are discussed as part of the partnership relationship—we keep it straightforward and mutually beneficial. Similarly, when we encounter projects that need a GC's services beyond our scope, we refer within our partner network first.

TGA Install specializes in four core trade areas: Carpentry — Rough and finish carpentry, framing (wood and metal stud), blocking, backing, and structural carpentry for residential and commercial projects. Custom Millwork — Cabinet installation, custom built-ins, reception desks, feature walls, shelving systems, and architectural millwork elements. We work from your plans or collaborate on design-assist scope. Specialty Installation — Specialized mounting and installation including commercial fixtures, display systems, acoustic panels, wall treatments, and other elements requiring precision installation. Framing — Complete framing packages for residential and light commercial projects including walls, floors, roofs, and structural elements. We handle both new construction and renovation framing.

We offer standard construction industry payment terms, typically net-30 from invoice date. For larger projects, we work with progress billing tied to completed milestones. Established partners with consistent payment history may qualify for adjusted terms. We're transparent about pricing from the start—our estimates are detailed and our invoicing matches our proposals. No surprise line items, no ambiguous charges. Payment terms are finalized during partnership onboarding and documented in our master service agreement.

We serve all of North Carolina with concentrated operations in the Charlotte metro area, Lake Norman region, and Triangle (Raleigh-Durham). For established partners, we regularly travel to projects across the state—Asheville, Greensboro, Winston-Salem, Fayetteville, Wilmington, and beyond. Geographic reach expands as partnerships deepen. For a new partnership, proximity to our Cornelius headquarters helps during the initial integration phase, but it's not a requirement.

Communication structure is established during our initial consultation and customized to match your firm's workflow. Most partners prefer daily field reports from our crew lead, direct communication between our project lead and your superintendent, and weekly schedule coordination. We adapt to your tools—whether that's Procore, BuilderTrend, email, text, or phone calls. The key principle is proactive communication: we surface issues before they become problems, and we never let a question go unanswered.

Priority scheduling is one of the primary benefits of an ongoing partnership. As we understand your project pipeline and historical patterns, we proactively reserve crew capacity for your upcoming work. Established partners receive first consideration when scheduling demands compete—meaning during peak seasons when crews are in high demand, your projects don't get pushed back. We formalize this through quarterly planning sessions where we review your upcoming pipeline and allocate resources accordingly.

TGA Install maintains comprehensive general liability insurance, workers' compensation coverage, and commercial auto insurance. We provide certificates of insurance tailored to each project's requirements and can add your firm as an additional insured. Our coverage meets or exceeds the requirements of major commercial GCs and developers. We can provide specific coverage details and limits during our initial consultation.

We don't enforce a rigid minimum. Our partnerships span everything from single-room custom millwork installations to full-scope framing packages on large residential and commercial builds. That said, our partnership model is designed for GCs with recurring needs rather than one-time small jobs. If you have a steady flow of work that includes carpentry, framing, millwork, or specialty installation, the project size matters less than the ongoing relationship.

There are no formal prerequisites or application fees. We look for GCs who value reliability and quality over lowest-bid pricing, have a steady pipeline of projects requiring carpentry, installation, or millwork scope, and are willing to invest in a collaborative working relationship. The partnership develops organically—it starts with one project and grows based on mutual fit. We verify insurance and licensing as part of our standard onboarding, and we expect the same from our GC partners.

Absolutely. Proper coordination between framing and MEP trades is one of the biggest factors in keeping a project on schedule. We work with your plumbing, electrical, and HVAC subcontractors to ensure in-wall rough-in access is planned before walls are closed up. If specific blocking, backing, or opening locations are needed for fixtures or equipment, we coordinate those details during our pre-framing walkthrough with the superintendent. This prevents costly tear-outs and rework after the fact.

TGA Install provides framing services throughout North Carolina with the strongest presence in the Charlotte metro, Lake Norman area, and Mecklenburg County. We also serve Raleigh, Durham, Greensboro, Winston-Salem, Fayetteville, Cary, Wilmington, Asheville, and surrounding markets. Our Cornelius headquarters positions us centrally for projects across the state. For GCs running projects outside the Charlotte metro, we are happy to discuss logistics and crew travel.

Our quality control starts with accurate plan reading and material verification before a single nail is driven. During framing, crew leads check critical dimensions, stud spacing, header sizes, and fastener schedules continuously. We verify all engineered lumber and connector hardware is installed per the manufacturer and engineer specifications. Before inspection, we perform a full internal QC walkthrough. We document our work with photos at key milestones and provide that documentation to the GC on request.

We assign a dedicated point of contact for GCs running multiple projects with us. That person coordinates crew allocation, schedules, and communication across all of your active jobs. We build our crew scheduling around your master project timelines so you are not competing against yourself for our availability. If priorities shift or a project accelerates, we adjust crew assignments proactively and communicate changes before they affect your schedule.

Yes. TGA Install carries comprehensive general liability insurance and workers compensation coverage. We can provide certificates of insurance (COIs) tailored to your project requirements, including additional insured endorsements. All of our crews work under proper licensing and we meet the insurance thresholds required by commercial GCs, developers, and property owners across North Carolina.

Yes. We regularly perform load-bearing wall removals, header installations, beam pocket framing, and structural reinforcement work for renovation and addition projects. All structural modifications are executed per the project's structural engineer specifications. We coordinate closely with the engineer and the GC to ensure temporary shoring is in place and the work sequence follows the approved structural plan. This is not something we improvise.

Inspection readiness is built into our process, not added at the end. Our crew leads perform continuous quality checks throughout the framing process, verifying plumb, level, square, and proper fastener patterns. Before calling for inspection, we conduct our own internal walkthrough against the approved plans and structural specs. We also coordinate with the GC's superintendent to address any concerns before the inspector arrives. Our first-time pass rate reflects this discipline.

A standard single-family home (2,000-3,500 sq ft) typically takes 1-3 weeks for rough framing depending on complexity, weather, and access. Multi-story homes, custom designs with complex roof lines, or homes requiring engineered systems may take longer. For commercial metal stud framing, timelines depend on square footage and the number of interior partitions. We provide specific timeline estimates during our plan review and takeoff phase.

Our crew sizes range from 4-person teams for smaller residential or renovation projects to 10+ person crews for large-scale commercial or multi-unit builds. We maintain enough crew depth to staff multiple active job sites simultaneously across the Charlotte metro and statewide. If you have several projects in your pipeline, we can coordinate scheduling across all of them through a single point of contact.

Wood framing is the standard for most residential construction and involves dimensional lumber for structural walls, floors, and roof systems. Metal stud framing uses light-gauge steel studs and is common in commercial interiors, fire-rated assemblies, and non-load-bearing partition walls. TGA Install provides both. We will recommend the right approach based on your project type, code requirements, and structural engineering specs. Many commercial projects use a combination of both.

Yes. We have the shop capacity and crew depth to handle full commercial millwork packages including reception desks, nurse stations, conference room built-ins, break room cabinetry, and architectural paneling across multi-floor or multi-building projects. For large packages, we phase fabrication and delivery to align with your construction schedule so millwork arrives when you need it--not before it has a safe place to be stored on site.

We fabricate to the standards outlined in the Architectural Woodwork Standards (AWS), which define three grades of quality--Economy, Custom, and Premium. Most commercial projects specify Custom grade, which requires tight tolerances, clean joinery, and consistent finish quality. We will fabricate to whichever grade your architect has specified and can advise on the appropriate grade if it is not called out in the project documents.

Yes, we produce detailed shop drawings for every custom millwork project before fabrication begins. Shop drawings include plan views, elevations, sections, and details showing dimensions, materials, joinery methods, hardware locations, and finish specifications. We submit these for your review and the architect's approval, and we do not begin fabrication until we have written sign-off. This eliminates misunderstandings and ensures the finished product matches the design intent.

We coordinate directly with your project superintendent to schedule millwork installation within the proper construction sequence. Millwork typically installs after drywall, painting, and flooring are complete but before final punch. We confirm delivery dates in advance, verify site conditions before installation begins, and work around other trades when overlapping schedules are unavoidable. Clear communication with your PM keeps the project moving without conflicts.

The primary cost drivers are wood species (walnut and specialty hardwoods cost more than oak or paint-grade materials), complexity of design (curved elements, intricate profiles, and inset construction cost more than standard overlay), finish requirements (shop-applied lacquer adds cost but delivers superior results), hardware selections, and overall volume. We provide detailed line-item pricing in our estimates so you can see exactly where the cost sits and make informed decisions.

Yes, profile matching is one of our core capabilities. We take a sample or detailed measurements of your existing trim, create a matching knife set, and mill new material that replicates the original profile. This is critical for renovations and additions where new millwork needs to blend seamlessly with existing woodwork. We can match virtually any profile, including profiles that have been out of production for decades.

We offer shop-applied finishes including stain and clear coat (lacquer or conversion varnish), painted finishes (spray-applied for a smooth factory appearance), and natural oil or wax finishes. Shop finishing produces a higher-quality result than field finishing because it is applied in controlled conditions with proper spray equipment. We can also deliver millwork unfinished for your painting contractor to finish on site if that is your preference.

We work with a wide range of domestic and imported hardwoods including red oak, white oak, walnut, maple, cherry, poplar, and mahogany. We also fabricate with paint-grade materials such as MDF, poplar, and primed finger-joint stock for projects where a painted finish is specified. If your architect has specified an uncommon species, we can source it--just allow additional lead time for specialty materials.

Lead time depends on project complexity and material availability. Simple trim profiles and standard-species cabinetry typically require 2-3 weeks from approved shop drawings to delivery. Complex projects with specialty veneers, curved elements, or extensive built-in systems may require 4-6 weeks. We provide a detailed fabrication schedule after shop drawing approval so you can plan your construction sequence accordingly.

Stock cabinetry and trim come in predetermined sizes, profiles, and finishes. Custom millwork is fabricated to your project's exact specifications--specific dimensions, wood species, profiles, and finishes that match the architectural design intent. Custom millwork is essential when standard sizes do not fit, when the design calls for unique profiles, or when you need to match existing woodwork in a renovation.

Field conditions often require modifications, and we handle them professionally. When we encounter a condition that differs from the drawings, we notify your project manager immediately with photos and a description of the issue. We propose a solution and, if it affects cost or schedule, provide a change order for your review before proceeding. We never make scope changes without your authorization. For minor field adjustments that do not affect cost or schedule, we document them and include notes in our as-built records.

To mobilize efficiently, we need current construction documents and approved shop drawings for our scope, confirmed material procurement status and delivery dates, access to the site for a pre-installation survey (if not already completed), identified point of contact for daily coordination, and confirmation that prerequisite work is complete or will be complete by our mobilization date. The more information we have up front, the smoother the installation goes for everyone.

TGA Install carries comprehensive general liability insurance, workers compensation coverage, and any trade-specific licensing required for our scope of work. We provide certificates of insurance tailored to your project requirements, including additional insured endorsements when requested. Our coverage meets or exceeds the subcontractor insurance requirements of major commercial GCs and national construction firms.

Absolutely. Many of our projects involve multiple installation types, such as cabinetry plus countertops plus hardware plus specialty fixtures all on the same build. Bundling related installation scopes under one sub simplifies your coordination, reduces the number of subs on site, and ensures consistency across all installed elements. We provide a single point of contact and unified schedule for all scopes we carry.

Trade coordination is built into our process. During the Coordination and Scheduling phase, we work directly with your superintendent or project manager to sequence our work around other active trades. We confirm that prerequisite work (backing, blocking, rough-ins, painting) is complete before we mobilize. On site, our crews communicate directly with other trade foremen to avoid conflicts, share work areas respectfully, and keep your project moving without trade stacking issues.

Yes. TGA Install provides a workmanship warranty on all installation labor. This covers defects in installation execution, not material defects or damage caused by other trades after our work is complete. Specific warranty terms and duration are documented in our subcontract agreement. We also maintain responsive callback service for warranty items, because a warranty is only as good as the team standing behind it.

Our crews install to the specifications documented in your approved drawings, submittals, and manufacturer installation requirements. We follow AWI (Architectural Woodwork Institute) standards for casework and millwork installations, manufacturer-specific installation guidelines for countertops and fixtures, and applicable building code requirements for structural mounting and life-safety elements. Every installation includes self-inspection before we request your walkthrough, and we document our work with photos for your project records.

For projects where we are engaged during pre-construction, we build our schedule around your master project timeline with no lead time concerns. For projects where we are brought in mid-construction, we typically need 1-2 weeks notice to mobilize a crew, depending on current workload and project scope. Emergency or accelerated timelines are possible for smaller scopes. We recommend engaging us as early as possible so we can coordinate with your schedule proactively.

We handle both. Many of our GC partners have owner-furnished or pre-specified material packages that need skilled installation. We receive, inventory, stage, and install owner-furnished materials with the same care as if we supplied them. We can also source and supply cabinetry, countertops, hardware, and fixtures through our vendor relationships if the GC prefers a supply-and-install scope. We will work with whatever procurement model fits your project.

We handle installation work that requires precision and trade-specific expertise beyond standard carpentry. This includes custom cabinetry and millwork installation, countertop templating and installation (granite, quartz, solid surface, laminate), specialty hardware and fixture mounting, commercial display and shelving systems, AV infrastructure and equipment mounting, medical and dental casework, hospitality fixtures and built-in elements, and specialty trim and finish carpentry. If the installation requires careful material handling, precise tolerances, or coordination with manufacturer specifications, that is our scope.

Our carpentry scope covers the full range of wood-frame construction work that general contractors typically subcontract. This includes structural framing, roof framing, wall sheathing, subflooring, blocking and backing, selective demolition, door and window installation, interior and exterior trim, crown molding, base trim, wainscoting, stair construction, custom built-ins, and general finish carpentry. If it involves wood and craftsmanship, we likely handle it.

Change orders are a normal part of construction. When scope changes arise, we provide a written change order with clear pricing and any schedule impact before proceeding. We respond to change order requests quickly so your project doesn't stall waiting on pricing. All change orders are documented and tracked to keep your project records clean.

We take punch lists seriously and address them promptly—typically within 3-5 business days of receiving your list, depending on scope. We don't disappear after the main work is done. Our goal is to complete punch items quickly so your close-out process stays on schedule and you can move to final inspections and turnover without delays caused by our scope.

Absolutely. Many of our GC partners use us across multiple projects on an ongoing basis. For repeat partners, we offer streamlined estimating, priority scheduling, and consistent crew assignments so you get the same quality and familiarity project after project. We view our GC relationships as long-term partnerships, not one-off transactions.

Your assigned crew lead is your daily on-site point of contact and communicates directly with your superintendent. For project-level coordination—scheduling, scope changes, billing—you'll work with a dedicated TGA Install project manager. We adapt to your preferred communication methods, whether that's daily in-person check-ins, text updates, email summaries, or project management software.

Crew sizes scale based on project scope and schedule requirements. For finish carpentry and trim work, we typically deploy 2-4 person crews. Framing projects range from 4-8 person crews depending on the building size and timeline. For large-scale or accelerated projects, we can mobilize multiple crews simultaneously to meet your schedule demands.

TGA Install carries comprehensive general liability insurance and workers' compensation coverage. We're fully licensed for the scope of work we perform. We provide certificates of insurance tailored to your project requirements, including additional insured endorsements when needed. Our documentation is always current and available before we start work on your site.

We understand that construction schedules shift constantly. Our scheduling is designed to accommodate the realities of your project—we can adjust start dates, scale crews up or down, and coordinate around weather delays or other trade conflicts. We ask for as much advance notice as possible, but we're built to handle the inevitable changes that come with construction.

Quality control starts with crew selection—we assign experienced carpenters matched to the project's skill requirements. Our crew leads perform in-progress quality checks at each phase, and we conduct internal inspections before calling for official inspections. We hold our work to the standard that it passes inspection on the first attempt, and our track record reflects that commitment.

We serve homeowners throughout North Carolina, with our strongest presence in Charlotte, Cornelius, and the Lake Norman area. We also serve Raleigh, Durham, Cary, Greensboro, Winston-Salem, Asheville, Fayetteville, Wilmington, and surrounding communities. Our Cornelius headquarters at 15535 Jetton Rd positions us centrally for projects across the Charlotte metro region and beyond.

Yes. Our crews have extensive experience in both commercial and residential carpentry. On the commercial side, we handle framing, blocking, backing, and finish trim for office build-outs, retail spaces, restaurants, and multi-unit projects. Residentially, we provide full carpentry packages from structural framing through custom finish work for builders and renovation contractors.

Yes. Every TGA Services technician is fully insured and background-checked. For specialty work such as plumbing, electrical, and HVAC, we use licensed professionals through our dedicated trade divisions. You can trust that the people working in your home are qualified, professional, and accountable.

It depends on the job. For smaller, well-defined tasks, we typically provide a flat-rate quote so you know the cost upfront. For service days where you have a list of miscellaneous tasks, we may quote an hourly or half-day rate. Either way, you'll receive a clear written estimate before any work begins, and we never charge more than what's been approved.

We do. Our team handles pressure washing for driveways, sidewalks, patios, decks, and home exteriors. We also clean, repair, and re-secure gutters and downspouts. These are popular services we bundle together, especially for homeowners doing seasonal maintenance or prepping a home for sale.

Yes. We install and replace light fixtures, ceiling fans, bathroom hardware, towel bars, mirrors, shelving, and similar household fixtures. For projects that require new electrical wiring or circuit work, we coordinate with our licensed electrical team through TGA Services to ensure everything is done safely and to code.

Yes. We handle both interior painting (bedrooms, living areas, hallways, trim, ceilings) and exterior painting (siding touch-ups, shutters, doors, deck staining). For full interior or exterior repaints of an entire home, we'll assess the scope during your estimate and recommend the right approach based on the size of the job.

Absolutely. Drywall repair is one of our most-requested services. We handle everything from small nail holes and doorknob dents to larger patches from plumbing access or accidental damage. We match the existing texture and finish so the repair blends seamlessly with the surrounding wall.

Once you approve your estimate, we schedule a service date that works for you. We offer weekday availability and can coordinate morning or afternoon windows. You'll receive a confirmation and a reminder before your appointment. Our team shows up on time and ready to work -- no vague four-hour windows.

We do have a minimum service visit charge to cover travel and setup time. However, most homeowners find it easy to bundle several smaller tasks into one visit to get the most value. During your estimate, we'll let you know exactly what the minimum looks like and help you plan your service list.

Our residential handyman services cover a wide range of home repairs and maintenance tasks. This includes drywall repair and patching, interior and exterior painting, fixture installation and replacement, pressure washing, gutter cleaning and repair, door and window adjustments, caulking, weatherstripping, shelf and TV mounting, and general carpentry. If you're not sure whether we can handle it, just ask -- chances are we can.

Yes. We understand that a broken air conditioner in a North Carolina summer or a failed furnace in winter is an emergency, not an inconvenience. We offer responsive service for urgent heating and cooling repairs and prioritize getting your home back to a comfortable temperature as quickly as possible. Call us directly at +1-980-987-7044 for emergency service.

Yes. Federal tax credits under the Inflation Reduction Act cover a portion of the cost for qualifying heat pumps, central air conditioners, and furnaces. Many utility companies in North Carolina also offer rebates for energy-efficient equipment upgrades. We stay current on available incentives and can help you identify which rebates and credits apply to your project.

Yes. A properly programmed smart thermostat can reduce heating and cooling costs by 10 to 15 percent by learning your schedule and adjusting temperatures automatically when you are away or asleep. We install and configure smart thermostats as part of our HVAC services and can recommend the best option for your system and lifestyle.

Common signs of ductwork issues include rooms that are consistently too hot or too cold, excessive dust in the home, whistling or rattling noises when the system runs, and high energy bills despite a functioning HVAC unit. Ductwork can develop leaks, disconnections, and insulation deterioration over time, especially in attics and crawl spaces. We inspect ductwork as part of every HVAC assessment.

A straightforward replacement of an existing system, where the new unit goes in the same location with the same ductwork, typically takes one day. If we are replacing ductwork, adding zones, or installing a different type of system such as a heat pump or mini-split, the project may take two to three days. We schedule installations to minimize disruption to your household.

Yes. Regular maintenance extends the life of your system, keeps it running efficiently, and catches small problems before they become expensive repairs. Our maintenance plans include seasonal tune-ups for heating and cooling, priority scheduling for service calls, and discounts on repairs and parts. We will discuss maintenance options that fit your system and budget during your appointment.

System sizing depends on your home's square footage, insulation levels, window placement, ceiling height, and local climate. An oversized system cycles on and off too frequently, wastes energy, and wears out faster. An undersized system runs constantly and never quite reaches your desired temperature. We perform a load calculation to determine the right size for your specific home rather than guessing based on square footage alone.

A traditional system uses a furnace for heating and a separate air conditioner for cooling. A heat pump handles both heating and cooling in one unit by transferring heat rather than generating it, which makes it significantly more energy efficient. Heat pumps work well in North Carolina's moderate climate and can reduce heating costs by 30 to 50 percent compared to a gas furnace or electric resistance system.

A good rule of thumb is the "50% rule." If a repair costs more than 50% of the value of a new system, or if your system is over 12-15 years old and breaking down regularly, replacement is usually the smarter investment. We will walk you through the numbers for your specific situation so you can make an informed decision.

Most residential HVAC systems last 15 to 20 years with proper maintenance. If your system is over 10 years old and requiring frequent repairs, or your energy bills have been rising steadily, it may be more cost-effective to replace than to continue repairing. We will give you an honest assessment during our in-home evaluation.

Yes. We install the electrical infrastructure for smart home systems including smart switches and dimmers, automated lighting controls, smart thermostat wiring, doorbell camera wiring, and structured wiring for whole-home audio, networking, and security. Whether you are starting from scratch or adding to an existing setup, we ensure the wiring supports reliable, long-term performance.

Yes. LED recessed lighting is one of our most requested services. We install new-construction recessed cans, retrofit existing fixtures with LED modules, add dimmer switches, and design lighting layouts for kitchens, living rooms, bathrooms, and exteriors. LED upgrades reduce energy costs and improve the look and feel of your home immediately.

In most cases, yes. For targeted repairs, panel upgrades, and single-circuit installations, you can remain in your home with minimal disruption. Power may be off to certain areas for portions of the work, but we coordinate shutdowns to minimize inconvenience. For whole-house rewires, there may be periods without power to larger sections of the home. We will discuss logistics during planning so you can prepare.

We strongly recommend it. A whole-house surge protector is installed at your electrical panel and guards all circuits against power surges from lightning strikes, utility grid fluctuations, and large appliance cycling. It protects expensive electronics, appliances, and HVAC systems for a relatively modest investment. We can install surge protection as a standalone service or as part of a panel upgrade.

Timeline depends on scope. A single circuit installation or EV charger typically takes one day. A panel upgrade usually takes one to two days. A whole-house rewire for a standard-sized home takes three to five days, sometimes longer if walls need to be opened and repaired. We provide a specific timeline during your proposal and communicate any changes immediately.

In North Carolina, most electrical work beyond basic fixture swaps requires a permit. This includes panel upgrades, new circuit installations, rewiring, EV charger installation, and generator hookups. We handle all permit applications and schedule the required inspections as part of our standard service. You do not need to visit the permit office yourself.

Installing a Level 2 EV charger requires a dedicated 240-volt circuit from your panel to the charging location, typically in the garage. We assess your panel capacity, install a new breaker and wiring run, mount the charging unit, and handle all permitting and inspection. If your panel does not have enough capacity, we may recommend a panel upgrade as part of the project.

The cost of rewiring depends on the size of your home, the number of circuits, accessibility of the wiring paths, and whether walls need to be opened. For a typical 1,500 to 2,500 square foot home in the Charlotte area, homeowners can expect a range that varies based on these factors. We provide detailed, itemized estimates after our in-home assessment so there are no surprises.

Warning signs include flickering or dimming lights, outlets that are warm to the touch, a burning smell near outlets or switches, frequently tripping breakers, discolored wall plates, and two-prong outlets with no grounding. If your home was built before 1980 and has never been rewired, the wiring may also contain aluminum or knob-and-tube materials that pose increased fire risk.

If your home still has a fuse box, a panel rated under 150 amps, or a panel that is more than 25 years old, it is likely time for an upgrade. Other signs include frequently tripping breakers, plans to add major appliances or an EV charger, or a home insurance provider flagging your panel. A panel upgrade ensures your home can safely handle modern electrical demands.

Minor repairs like replacing a faucet or clearing a drain typically do not require permits. However, more significant work such as repipes, water heater installations, sewer line replacements, and new fixture rough-ins generally do require permits and inspections in North Carolina. We handle all permitting as part of our service so you don't have to navigate that process yourself.

Low water pressure can stem from several causes — corroded pipes restricting flow, a failing pressure regulator, partially closed valves, or municipal supply issues. We diagnose the specific cause in your home and recommend the appropriate fix, whether that's replacing a pressure regulator, clearing mineral buildup, or upgrading supply lines.

Yes. Every TGA Services plumber is fully licensed, insured, and background-checked. We carry comprehensive liability coverage and can provide proof of insurance on request. Our work meets or exceeds all applicable North Carolina plumbing codes.

Cost depends heavily on the type of work. Simple repairs like fixing a leaky faucet or replacing a shut-off valve are on the lower end, while a whole-house repipe or water heater installation is a larger investment. We provide transparent, itemized quotes before any work begins so there are no surprises. Every estimate includes labor, materials, and applicable permit fees.

Some projects require access behind walls or under floors, particularly repipes, reroutes, or new fixture installations. When cutting is necessary, we minimize the opening size and can coordinate drywall patching and repair so your walls are restored after the plumbing work is complete.

We prioritize urgent situations like burst pipes, major leaks, sewage backups, and complete loss of water. Contact us directly at +1-980-987-7044 and we will work to get a plumber to your home as quickly as possible. For non-emergency issues, we typically schedule service within a few business days.

Yes. We provide complete ductwork services including new installation, repair, sealing, insulation, and modification. Leaky or poorly designed ductwork can waste 20-30% of your conditioned air, so ductwork condition is always part of our system evaluation. Whether you need a new duct run to an addition, repairs to damaged sections, or a full ductwork replacement, we handle it.

Our inspections cover supply lines, drain and waste piping, water heater condition, fixture connections, shut-off valves, visible pipe condition, and water pressure testing. We document our findings and provide clear recommendations ranked by urgency so you can prioritize repairs based on your budget and timeline.

Absolutely. We regularly handle the plumbing portion of kitchen and bathroom remodels — moving supply lines, relocating drains, installing new fixtures, and tying into existing systems. We coordinate directly with your general contractor or renovation team to keep the project on schedule.

Yes. We install both tank and tankless water heaters and can help you decide which type best fits your household's hot water usage, energy goals, and budget. Tankless units provide unlimited hot water on demand and typically last longer than traditional tanks, though the upfront cost is higher.

For routine maintenance and non-urgent repairs, we typically schedule within one week of your request. During our busier seasons, lead times may extend slightly. Recurring maintenance clients and property managers with ongoing service agreements receive priority scheduling. For urgent requests, call us directly and we will do our best to fit you in as quickly as possible.

Common signs include frequent leaks in different areas, rust-colored or discolored water, noticeable drops in water pressure, and visible corrosion on exposed pipes. If your home was built before 1990 and still has its original plumbing, a professional inspection can determine whether targeted repairs or a full repipe is the more cost-effective long-term solution.

We offer both hourly and project-based pricing depending on the nature of the work. Smaller tasks and maintenance visits are typically billed hourly with a minimum service call fee. Larger or well-defined projects, such as a full interior repaint or a unit turnover package, receive a flat project quote so you know the total cost upfront. We provide clear estimates before any work begins, so there are no surprises.

Yes. Every TGA Services technician is fully insured and background-checked. For tasks that require specific trade licenses, such as electrical or plumbing work, we use our licensed in-house specialists through TGA Services' electrical and plumbing divisions. You get the convenience of a single point of contact with the assurance that every task is handled by a qualified professional.

Yes. We provide pressure washing for driveways, sidewalks, patios, decks, siding, fences, and exterior surfaces. Pressure washing is a popular add-on during property turnovers and seasonal maintenance visits. It is one of the fastest ways to improve curb appeal and extend the life of your exterior surfaces.

Absolutely. Fixture installation is a core part of our handyman service. We install and replace light fixtures, ceiling fans, faucets, toilets, towel bars, door hardware, shelving, blinds, and more. If a fixture requires licensed electrical or plumbing work beyond a simple swap, we coordinate with our in-house electrical and plumbing teams through TGA Services to handle it properly and to code.

We do. Our handyman team handles flooring installation and repair for hardwood, laminate, vinyl plank, and tile. Whether you need a full room installed, a damaged section replaced, or transition strips added, we have the skills and tools to get it done right. For large-scale flooring projects covering an entire home, we may recommend our renovation team for a more efficient approach.

Yes. Drywall repair and painting are among our most requested services. We handle everything from small nail holes and cracks to larger patches from water damage or removed fixtures. For painting, we provide both interior painting and exterior painting services, including walls, ceilings, trim, doors, and cabinets. We prep surfaces properly so the finished result looks professional and lasts.

We do our best to accommodate urgent requests and can often schedule next-day service for time-sensitive repairs. Same-day availability depends on our current schedule, but we prioritize emergency situations like water-related damage, broken doors or locks, and safety concerns. Contact us directly by phone for the fastest response on urgent needs.

We handle jobs of all sizes, from a single repair to a full day of maintenance tasks. There is no formal minimum, though we do have a minimum service call fee to cover travel and setup. Many of our clients find it most cost-effective to bundle several smaller tasks into a single visit so we can address everything at once.